Hpc Operations Lead

Description:

We are looking for a collaborative HPC Operations Lead to play a pivotal role in shaping the future of research computing at the Crick.

As HPC Operations Lead, you will join our Research Computing Platforms/HPC team, reporting directly to the Head of Research Computing Platforms. This is a highly collaborative position where you’ll work closely with scientists across the Institute, other Science Technology Platforms, and the wider Information Technology Office to ensure our platforms and services meet the evolving needs of the scientific community.

You will take ownership of the operational effectiveness of the team, driving the smooth running and continual improvement of services, overseeing the HPC service desk to ensure timely resolution of incidents, and designing and delivering training courses. You will also deputise for the Head of Research Computing Platforms, taking on wider managerial responsibilities as required.

You will be expected to bring prior leadership experience and the ability to communicate effectively with stakeholders across the organisation. You must be able to translate technical language into clear, accessible terms, ensuring that complex information is understood

This is an exciting opportunity for someone with strong technical expertise, a collaborative mindset, and the confidence to lead both people and platforms in a progressive research environment.

What you will be doing

You will:

• Understand the scientific and research requirements of the Crick’s scientific programmes to advise and deliver platforms and services appropriate to their needs.
• Technical lead on the design, implementation, operation of research data storage services for access by researchers and instruments inside the Crick and for external collaborations.
• Work with the Head of Research Computing Platforms and the wider Scientific Computing function to define a technology vision and roadmap for storage systems
• Ensure Research Computing Platforms is a user-facing service through the delivery of an engaged and supportive HPC service desk
• Serve as incident manager for Research Computing Platforms in response to unplanned service outage
• Work collaboratively across ITO teams including Architecture, Security and Helpdesk in the delivery and operational management of research platforms and services.

About you

You will have:

• Experience of leading on the design, maintenance and optimisation of petabyte scale high performance storage systems. *
• Experience of leading on the operation and management of high-performance compute clusters. *
• Ability to manage complex services and projects effectively and efficiently with minimal supervision, a finite pool of resource, and against deadlines. *
• Excellent interpersonal and communication skills, and demonstrable ability to work collaboratively and flexibly as part of a deeply technical engineering team, while still able to work directly with stakeholders to focus on research/business outcomes. *
• Previous experience of working in a biomedical research environment (Desirable)
• Additional domain technology expertise such as automation and data-centre networking (Desirable)

*Essential Criteria

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
• We are collegial. We show respect for one another, work cooperatively and support the wider community.