Ict Delivery & Demand Manager

Description:

At Salix Homes, we’re proud to be shaping a brighter future for our customers, communities, and people.

Having recently celebrated our 10-year anniversary as a stand-alone housing association, we continue to invest in safe, modern, and energy efficient homes across Salford. We’re also one of the first housing associations in the country to achieve a C1 grading under the new Consumer Standards a true mark of the quality we deliver.

If you're passionate about making a positive impact, we will love to have you join us.

About the role

We're looking for a motivated ICT Delivery & Demand Manager to join our award-winning, forward-thinking organisation. Recognised as a digital leader in housing, earning titles like ‘Digital Landlord of the Year’ and ranking among the Top 5 Digital Housing Providers in the UK, we've transformed our services through innovations like a full ICT infrastructure overhaul, a cloud-based CRM, and an automated repairs tool for customers.

Now, we need an experienced ICT project manager to help deliver a complex portfolio of projects aligned with our corporate priorities. This is a great opportunity to make a real impact and shape the next phase of Salix Homes' digital journey.

The role - What I’ll be doing

• Oversee the end-to-end delivery of ICT initiatives, ensuring projects are delivered on schedule, meet defined objectives, and stay within financial constraints.
• Serve as the key connection point between ICT and other departments to identify and align on both current and emerging technology requirements.
• Manage and track project milestones, proactively manage risks, and address issues promptly to keep projects on course.
• Take ownership of ICT project budgets, focusing on value for money and effective resource allocation.
• Align new project requests with the long-term ICT strategy, ensuring that internal capabilities are used efficiently to support business priorities.

What we’re looking for

• Multiple years of experience in ICT project management, service delivery, or demand management roles
• Ability to align ICT delivery with broader Salix Homes goals and to manage competing priorities effectively.
• Expertise in resource planning and allocation to optimise ICT capacity and meet fluctuating demand.
• Proven experience managing ICT resources, projects, and relationships with internal and external stakeholders
• Experience of supporting procurement activities including supporting negotiations, supplier selection and contract close.

• What we offer as a company
• Annual Salary of up to £47,754 (pay award pending)
• Hybrid Working – a minimum of 2 days working in the office
• Up to 34 day’s holiday + bank holidays
• Flexi Time
• Flexible Working and Family friendly policies
• Generous Defined Contribution Pension Scheme
• Life Assurance worth 3 x annual salary
• Health Cash Plan which also provides a range of discounts including discounted gym membership
• An inclusive and positive colleague culture
• Accredited Good Employment Charter employer