Description:
The Arup University Information Management Leader sets the firm-wide direction for library and information services, ensuring information is treated as a trusted, strategic asset in an era of AI, distributed teams and evolving ways of working.
This role leads the transformation of Arup’s global information services from custodial operations to a cohesive, future-ready system that enables quality, confidence and value creation across the firm.
Leading three specialist teams – Photo Library, Project Library and Corporate Library, you will develop a cohesive, future-ready function serving professionals across regions, disciplines and time zones.
Key Responsibilities
- Define and lead a clear transformational global information management roadmap aligned to Arup’s strategic priorities
- Position information management as a firm-wide service with clear value propositions for leaders, members and as a differentiator for our clients
- Anticipate and respond to organisational and industry change, emerging technologies and evolving work practices, proactively shaping the function
- Sponsor and govern the responsible integration of AI, intelligent search and automation into information services
- Develop robust, evidence-based business cases to secure sustained investment and confidence of senior stakeholders
- Contribute to the evolution of the information management profession through targeted external engagement and thought leadership
- Mentor and develop colleagues, strengthening IM capability to build sustainable capability through succession planning and clear development pathways to retain and attract exceptional information professionals.
- Design governance, workflows and operating models that work effectively across a large, distributed organisation
- Drive continuous improvement in service quality, efficiency and user experience using data, metrics and feedback
- Manage budgets and resources to maximise impact and align investment with strategic priorities
Is this role right for you?
- Significant senior leadership experience in information management, library services or a closely related field within complex, global organisations
- Bachelor’s degree (or equivalent experience); postgraduate qualification and information management chartership preferred
- Demonstrated capability to future proof information services by anticipating emerging technologies and evolving ways of working, and translating this into scalable, sustainable service models
- Strong professional grounding in taxonomy, metadata, records governance and digital asset management
- Practical understanding of how AI and emerging technologies are reshaping information work, with a clear ethical and governance perspective
- Experience leading distributed, multi-disciplinary teams across cultures and time zones
- Commercial and systems capability, including platform selection, systems integration, vendor management and budget stewardship