Description:
As an Inside Sales Representative, you will focus on achieving and exceeding sales goals that result from inbound lead generation and an existing customer database, and outbound B2B sales. You will educate and thoughtfully guide members through the Peloton buying experience while ensuring the highest level of quality, customer care, and integrity.
- Fluency in German is required
YOUR DAILY IMPACT AT PELOTON
- Achieve monthly, quarterly, and annual personal and team sales goals
- Maintain a consultative selling approach by following Peloton's sales methodology - selling Peloton’s core product, accessories, and ancillary product offerings (i.e., warranties) to new leads and existing bike owners
- Manage inside sales process from lead to close
- Actively monitor inbound sales phone calls, web leads, and webchat for lead generation
- Provide timely and accurate response and follow-up with all sales leads
- Collaborate on lead generation and sales with Customer Experience and Marketing, as needed
- Daily planning to improve sales activities including phone, email, chat
- Prepare and present appropriate sales proposals
- Effectively utilize Peloton CRM system (Salesforce) to track and monitor personal and lead activity, lead dashboards and reports, call lists, and more
- Serve as product expert by providing up-to-date product information
- Available to work weekends/evenings when necessary
YOU BRING TO PELOTON
- A solid history of meeting and exceeding sales goals
- Self-motivated and driven individual - not satisfied with the status quo
- Proactive, never fail attitude/ability to work and motivate yourself independently while also working collaboratively and non-competitively with teammates
- Positive and upbeat phone skills, excellent listening skills, and solid writing skills
- Experience with lead qualification and objection handling
- Time and sales pipeline management
- Proficiency with MS applications (Word, Excel, etc), Apple Products, Customer Relationship Management (CRM)
- Fluency in German is required
- Interest in Fitness-Tech industry is a plus