Insurance Operations

Description:

Drawing on its reputation for providing deep industry experience and leading consulting services to the Insurance industry, EY is currently further expanding its Financial Services Performance Improvement practice.

We are seeing continued and growing demand from insurers and brokers to assist them in dealing with their most pressing challenges: profound regulatory change, economic uncertainty, ongoing cost and competitive pressures, changing customer expectations and technology-driven disruption. We help our top tier insurance clients with the major transformational changes they are undertaking to respond to these challenges, through simplifying their business models, improving their processes, implementing data and technology-driven solutions, while focussing on customer needs in established and developing markets. We expect these industry developments to continue and lead to an increasing in demand for our consulting services.

The opportunity

We are currently seeking high achieving and motivated Managers, who show strong potential and enthusiasm for growing and developing a consulting career with EY. You will be working within our Performance Improvement Insurance team, consulting with our Top Tier insurance clients and working on projects focussed on addressing their most significant challenges.

Your key responsibilities

• Managing the design and delivery of complex transformation projects and leading workstreams on engagements for key Specialty and General Insurance clients
• Leveraging your own network and relationships for EY to further enhance EY’s reputation in the market
• Identifying opportunities for new business and supporting proposals and bids
• Managing engagement teams and third parties
• EY internal operational activities (chargeability, billing, quality and risk management)
• Acting as a career counsellor to a small team (1-3 people)

Skills and attributes for success

• Having completed a graduate scheme or structured development programme with a recognised financial services provider
• Previous experience of working in a client facing or consulting role
• Strong track record in project delivery, with an ability to develop and deliver high quality output against project objectives and meet tight deadlines
• Good understanding of the insurance value chain (including sales, distribution, customer management, underwriting, claims management, policy servicing and reinsurance)
• Excellent client stakeholder management skills and ability to build relationships
• Intellectual strength, curiosity and flexibility to navigate ambiguous client requirements, challenge the status quo, rapidly understand complex problems and rationalise these into a workable solution
• Ability to work under limited supervision (self-starter) in unstructured environments
• Flexibility to travel to, and work in, other locations is essential