Investigation Support

Description:

• Working directly to an Officer in Charge (OiC) of a criminal investigation.
• Undertake Interviews Under Caution in accordance with the Police and Criminal Evidence Act (PACE).
• Submit prosecution files in accordance with Crown Prosecution Service (CPS) and National File Standard guidance.
• To undertake tasks as directed by an OiC to support the progression of investigations, including, but not exclusively, as listed.
• To research a variety of information/intelligence sources and collate relevant information that will be required for investigation, and evaluate information in accordance with legislation and guidance.
• Complete and approve Requests for Information (RFIs) as required.
• To record, retain and review material collected during the course of the criminal investigation for Disclosure purposes – such as banking information, benefit systems, CCTV footage, statements from witnesses, mobile phone messages, social media conversations and photographs.
• To liaise confidently, promptly and professionally with all internal staff and outside agencies in respect of the work of the team.
• To keep abreast of current, new and proposed legislation relating to criminal investigations.
• To understand the need for a range of interventions, including ‘prevention’, ‘disruption’ and ‘prosecution’ in ESOC investigations.
• To handle sensitive and confidential information appropriately, ensuring all information/evidence is processed in accordance with legislation and guidance.
• To attend Court hearings as directed by the OiC or to assist the OiC.
• To provide statistical information where required on investigations, working with colleagues and/or the OiC.
• To complete Disclosure schedules as advised by the OiC, providing Crown Prosecution Service (CPS) with schedules of any unused material and identifying any material that undermines the case for the prosecution or assists the case for the defence.
• To process enquiries/applications in line with established procedures for handling and disclosure of information relevant to Court Proceedings.
• To prepare information for disclosure and disseminate to CPS within agreed timescales.
• To apply initiative and knowledge gained in the handling of complex enquiries.
• To quickly respond to emerging threats by disrupting live attempts to defraud DWP benefit systems.
• Demonstrate a strong commitment to delivering a high standard of service at all times by managing own workload, prioritising to ensure all deadlines are met.
• To be aware of the Unit’s objectives and ensure maintenance of, and adherence to, quality standards, service level agreements and customer requirements, highlighting areas for improvement where appropriate.

Person specification

• A flexible, agile outlook and approach.
• Innovation, drive and creative thinking.
• Good presentation and communication ability with excellent written/drafting skills.
• Ability to make sound business decisions, at pace.
• Honesty, integrity and probity.
• A personal demeanour that inspires confidence and loyalty.
• Good communication skills using a variety of communication methods including digital and telephony.
• Ability to provide excellent Customer Service.
• Sound and confident decision making ability.
• Develop effective relationships with key stakeholders and work collaboratively with colleagues.
• Strong IT skills to enable navigating a range of computer systems.
• Ability to work in a challenging and rewarding environment and ensure actions are completed in a timely manner.