Description:
We have an exciting opportunity for a Business Analyst to partner with the business unit and IT to deliver value through new technology introductions. Working with IT project teams and business clients, to collect, clarify, and translate business requirements into documentation and conceptual design for applications and solutions. You will be an active thought partner and application visionary who shapes technology demand among the business community.
You will report to the Industrial Energy Systems IT Business Solutions Manager and works closely with members of IT and the business unit at all levels, with responsibility to evaluate computing technologies in use for current or potential applications and will engage with external consultants, other companies, and contractors as needed for business objectives. You will have a portfolio of projects, but within that portfolio there is flexibility on working style, habits, and personal work details.
Working with the Kohler company at a global level and across multiple time zones with a wide variety of key relationships and partners in North America, Europe, and Asia. You will be the primary support for two business divisions located in the UK and will also provide support to business units located in France, China, and The United States.
Specific Experience
You must have demonstrated experience in a wide variety of systems and processes to define requirements for client needs across a wide spectrum of areas, such as:
- ERP customizations and process modifications
- Customer Relationship Management (CRM), E-Commerce & Web Sites
- Operations improvement or legacy systems transition within the manufacturing environment
- Transition of reporting, analytics, and other functionality to a data lake.
Job Responsibilities
- Work with business partners to elicit, analyze, and document business requirements; understand the customer journey and define both traditional User Requirements and User Stories
- Facilitate regular requirement gathering and design sessions with the user community and communicate expectations to the IT development team
- Negotiate business solutions that satisfy requirements and deliver business value while ensuring consistency with architectural guidelines and security standards
- Work with multiple stakeholders to assess the impact of proposed solutions, facilitate deployments and minimize disruption to services
- Liaise with IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions
- Promote architectural consistency and usability standards
- Define, draft, and execute test cases; facilitate user acceptance test plans
- Lead the pre-execute phases of project
Skills/Requirements
- 3-5 years’ experience in one or more of the following areas: Applications Development, Enterprise Architecture, Project Management, Business Analysis, Product Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support.
- Expertise in Supply Chain as well as Customer Experience Management is key.
- Strong knowledge of supply chain best practices is beneficial.
- Able to Read, analyze, and interpret documents and technical procedures
- Trained in Six-Sigma or other process improvement methodologies is a plus.
- Understand various software development lifecycles (e.g. Agile, Waterfall, etc.)
- Working experience within Scrum Teams and on Agile Sprints
- Expertise in both Waterfall and Agile environments
- Able to travel for up to two weeks at a time to various locations globally.
- Proficient and proven communication, and organizational skills
- Proven critical thinking and problem-solving ability
- Advanced knowledge in both use and application of MS Office Suite (PowerPoint, Excel, Word, Teams, Outlook, etc.)