It Help Desk Technician

Description:

We are seeking an IT Help Desk Technician for a full-time, on-site role based in Peterborough. The technician must have experience in a previous Help Desk role, whether in an MSP or internal environment, and will be proficient in technical support processes.

Company Description

Evolve Technologies Group is a UK-based Managed Service Provider dedicated to helping SMEs innovate and grow through advanced technology solutions. Headquartered in Peterborough, the company provides nationwide support across sectors, offering strategic IT consultancy, managed IT support, cybersecurity, cloud services and hosting solutions, connectivity and business telecom services. By acting as an extension of our clients' IT teams, we aim to reduce cyber risks, eliminate complexity and foster innovation. We build scalable, streamlined IT environments that meet our clients’ needs.

Qualifications/ Experience

• No qualifications needed
• Previous experience in a Help Desk or IT support role (essential)
• Proficiency in technical support processes (essential)