IT Support Engineer

Description:

What you will be doing?

• You will provide 2nd and sometimes 3rd line support, via remote methods predominantly, but will require the odd client site visit
• You will deliver excellent technical support, to external clients, adhering to agreed SLA's
• Support Microsoft technologies such as; Windows Server, Active Directory, Office 365 and Azure services
• Form part of our team, delivering services where other organisations fall down

We need you to have..

• Proven Technical support experience with Microsoft technologies
• Experience working on a Service Desk/providing remote support
• Customer centric view, ensuring we can deliver for them