It Support Technician

Description:

I’m working with a well-established, employee-focused IT provider that’s growing rapidly and looking to add an experienced IT/Cloud Technician to their busy Helpdesk Team.

You’ll be joining a collaborative environment where knowledge sharing, professional development, and technical growth are genuinely encouraged.

No two days are the same — you’ll be supporting a wide range of clients across various sectors, working with the latest tech, and developing your expertise in a fast-paced, supportive setting.

What You’ll Be Doing

• Providing remote and telephone IT support to a diverse client base
• Troubleshooting software and hardware issues efficiently
• Managing and maintaining Microsoft 365 environments
• Installing, configuring, and maintaining PC hardware and peripherals
• Delivering high-quality customer service with clear, professional communication

What We’re Looking For

• Previous experience in a Helpdesk or IT Support role (remote/telephone)
• Solid understanding of Microsoft Desktop and Server Operating Systems
• Experience with Microsoft 365 administration and troubleshooting
• Confident with PC setup, configuration, and fault diagnosis
• Excellent communication skills and a proactive, hands-on attitude