Description:
Position Overview:
Strategic Account Leadership
- Lead globally operating OEM accounts, ensuring alignment across regions, platforms, and commercial frameworks
- Manage complexity arising from multi-region programs and diverse stakeholder structures
- Define and execute a multi-year account strategy aligned with OEM roadmap and company priorities
- Identify and unlock growth opportunities across platforms, technologies, and regions
- Shape and influence customer roadmap, integrations, and future programs
Executive Relationship Ownership
- Build C-level and senior stakeholder relationships across the OEM
- Act as the single face to the customer at executive level
- Lead strategic business reviews and long-term alignment
Commercial Ownership & Value Creation
- Own revenue, margin, and long-term value creation
- Lead complex negotiations, contracts, and partnerships
- Drive share of wallet expansion across Business Unit’s and solutions
Cross-Business Unit & Enterprise Orchestration
- Lead end-to-end account coordination across all Business Units
- Ensure alignment and coordination with stakeholders to deliver a consistent and integrated customer approach
- Provide one aligned company interface toward the customer
- Drive integrated solutions across hardware, software, connectivity, and services
Business Development & Innovation Interface
- Act as bridge between customer and Business Unit/product teams
- Drive co-development, integrations, and innovation initiatives
- Translate customer needs into actionable product and solution inputs
Governance & Escalation Leadership
- Own account governance model and decision-making structure
- Lead critical escalations and complex issue resolution
- Ensure clarity of ownership internally and externally
Matrix lead of a cross-functional account team, including:
- Sales Engineer / Project Manager
- Technical Lead / Lifecycle Lead
- Operations Lead
- Service Lead
- Define clear roles, responsibilities, and alignment within the account team