Description:
Take-Two Interactive is looking for a responsive, analytical, and enthusiastic Senior ServiceNow Engineer for expert execution of platform implementations and focused on optimizing business value. The senior role involves collaborating with partners, actively engaging team members, and contributing to strategic platform enhancements and scalability.
The ideal candidate strives to incorporate T2’s organizational core tenets in all tasks. They promote positivity among colleagues and embrace empathy. They are a strong communicator, who respect and consider various points of view in their technical approach and actively identify self-improvement and cross-training opportunities
What You’ll Take On:
- Design, develop, and test new and existing ServiceNow solutions.
- Accountable for development, end-to-end deployment, and go-to-production targets.
- Engage with team members and management in evaluating out-of-the-box ServiceNow tools and products.
- Coordinate and conduct unit testing and/or UAT for enhancements and projects.
- Conduct internal and external meetings independently.
- Create technical artifacts for internal IT teams.
- Compile migration runbooks for major implementations, including complex enhancements and new features.
- Contribute to all aspects of the ServiceNow upgrade cycle, including remediation and plugin/application activation/upgrades.
- Operate comfortably in an agile development environment.
What You Bring:
- 3+ years of hands-on, end-to-end application deployments within the ServiceNow platform as a Senior or primary developer.
- 6+ years of overall ServiceNow experience.
- Proficient in ServiceNow framework, data structure, platform capabilities and health standards.
- Ability to propose solution recommendations within ServiceNow AppEngine, ITSM/ITOM product suites, including Employee Center (Pro) and CMDB.
- Deep experience with JavaScript, background/fix scripts, APIs, IntegrationHub spokes, flow designer, and low-code studios/builders.
- Familiarity with at least one specialized ServiceNow product suite, such as Security Operations, HR Service Delivery, or Sourcing and Procurement.
- Minimum ServiceNow CSA; ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, or specialized product suite preferred.
- Experience with AD/LDAP, SSO configuration, import sets and transform maps, SCCM, JAMF, cloud platforms, VMware (virtualization environments), PowerShell, and Postman.
- Bachelor’s degree or equivalent experience in Engineering, Computer Science, or IT is required-related field.