Description:
As the Lifecycle Data Process Expert, you will play a critical role in our organisation, acting as the main contact point for spare part and maintenance, repair and overhaul in process design, development, and documentation matters in the area of Lifecycle Data.
This role is located in the Lifecycle Data Operations CoE and requires the successful candidates to be proactive in shaping the activities of both the role and the function itself. The groundwork in defining the structures and strategies driving the future operations has been to large extent completed. Now the work is moving towards operational mode, ensuring that all processes are efficient, effective, and tailored to meet the organization's needs and governance setup.
You will be responsible for:
- Driving the processes and creating comprehensive future-proof process descriptions.
- Defining control points within the processes to ensure efficiency and accuracy.
- Continuous improvement of the Lifecycle Data processes.
- Upskilling and supporting the organisation to understand and follow the processes effectively.
- Monitoring the process from a process improvement and automation needs perspective.
- Engaging the organisation around the process and identifying continuous improvement needs.
- Guiding internal and external experts in delivering the needed process enhancements and Lifecycle Data Information products.
- Conducting quality assurance on Lifecycle Data Information products delivered by internal and external experts.
- Being responsible for the escalations from any Engineering service partner and taking part in project solutioning and scoping where needed.
- Acting as a liaison between various departments, you will ensure seamless communication and coordination with stakeholders.
The Lifecycle Data Operations process expertise areas the roles will be responsible of are:
- Product MasterData
- Order Specification
- Service Plan once operational
- Operation and Maintenance Manuals
- Spare Parts Catalogue
- Code Resolution
- Regulatory and Compliance
- Customer and Commercial informed data management
The ideal candidate must possess these skills and capabilities:
- Sufficient technical knowledge of maintenance, repair and overhaul data creation and governance as well as understanding of Wärtsilä operational landscape both from a tool and process perspective.
- Ability to link the operational data process with commercial performance is seen as a plus.
- Strong analytical skills and a proactive approach to identifying and implementing process improvements.
- Excellent communication and presentation abilities to effectively engage with various stakeholders.
- Positive attitude and readiness to be part of a freshly established function, supporting creation of the best possible Lifecycle Data Operations CoE for Wärtsilä.