Line Support

Description:

We are looking for an experienced 3rd Line Support Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company.

The role of 3rd Line Support will be to provide IT Support to their growing customer base, =, Exchange / O365, Active Directory, Virtualisation (Hyper-V / VMware), Citrix and Networking amongst others.

My client would be looking for an 3rd Line Support Technician who is, or has previously worked within an IT outsourcing environment. The role will require some travel to customer sites, therefore, a full driving license is essential.

You will have a strong level of experience within the majority of the following areas:

• Windows Server
• Networking
• Active Directory
• Exchange
• O365
• Virtualisation (Hyper-V / VMware / Virtual Box)
• Citrix (XenApp / XenDesktop)
• Backup Technologies
• SQL or equivalent
• Desktop support covering Windows 7, 8 & 10
• Project work
• ITIL Framework

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