Description:
MLS Solutions Analyst
Any UK office
Are you ready to shape the future of legal services? Join a team at the forefront of innovation, where your ideas and expertise will help global clients solve complex challenges with smarter, more efficient solutions.
We are looking for an MLS Solutions Analyst to join our Managed Legal Services (MLS) team. You will help design and deliver innovative legal solutions for clients, supporting a range of service lines including contracting support, property asset management, claims management, mass actions, volume litigation, and document review.
Key Responsibilities
- Design and model client solutions, focusing on resource planning, technology deployment, pricing, and profitability
- Collaborate with MLS Delivery teams and wider Vario colleagues to scope and implement solutions
- Support business development by identifying client opportunities, preparing proposals, and presenting solutions
- Configure existing MLS solutions for bespoke client delivery and develop new service lines and delivery models
- Document and improve processes, create marketing collateral and establish KPIs to measure success
- Apply design thinking and agile approaches to solution development
- Manage risks and ensure successful handover for client delivery
Person Specification
Essential:
- Experience designing service delivery models combining people, technology, and processes
- Strong analytical, problem-solving, and commercial skill
- Excellent written and verbal communication, including client-facing presentation
- Ability to manage multiple projects and competing deadlines with minimal direction
- Collaborative team player able to build relationships across technical and non-technical teams
- Comfortable engaging with senior stakeholders
Desirable:
- Knowledge of legal managed services or outsourcing
- Familiarity with workflow automation, client instruction tools, and contract lifecycle management
- Interest in legal and business process management
- Lean Six Sigma experience or qualification
- Additional language skills
What We Offer
- Flexible, agile working – including the option to work from home, subject to business needs
- Up to five days’ paid carers’ leave to support your caring responsibilities
- 25 days’ annual leave, with the ability to purchase or carry over an additional five days
- A contributory pension scheme (up to 5%)
- Private healthcare cover
- Life assurance at four times your base salary
- Access to interest-free loans for season tickets, gym membership, and rental deposits
- Cycle to work scheme