Netbackup Support

Description:

· Troubleshooting NetBackup error codes and ability modify schedules, policies and client configurations while ensuring stability of critical production services and infrastructure.

· Taking initiative and proactively raising issues with both internal teams and external vendors

· Experience logging calls with both hardware and software vendors, including progressing issues through to resolution

· Strong understanding of data protection solutions for Linux, Windows, Oracle and VMware. Including deployment and troubleshooting issues

· Experience of customer deployments exceeding 50,000 end-points

· Previous large scale migrations experience of data protection workloads

· Basic ability to troubleshoot when issues are introduced from automation

· Experience supporting environments with multiple NBU primary server domains, as well as 100's of media servers

· Experience operating within controlled environments, adhering to strict change management and role elevation criteria.

· Flexibility to work across time zones as required.