Operations Assistant



LSE’s portfolio of online programmes makes our world-leading teaching and research accessible to a global audience of lifelong learners at a moment when the value and demand for online education has never been greater. The portfolio includes:

  • Online Certificate Courses: a growing suite of over 30 courses which enable professionals to upskill in new skills or subjects. Launched in 2017, to date over 26,000 participants have completed course.
  • Online Degree Programmes: 9 undergraduate degrees offered in partnership with the University of London, which make a world-class degree accessible to students and working professionals.
  • Online Masterclasses: a portfolio of short courses launched in 2021 which offer participants new knowledge in a bite-sized format and the opportunity to participate in the academic debate for which LSE is renowned.
  • Online Career Accelerator: a new 6-month long data analytics programme focussed on employment and engagement with industry.
  • Online MicroBachelors: a series of stackable MOOCs offered on the EdX platform, which, when studied and passed as a complete series, offer an accessible pathway to the undergraduate degree programmes.


The Operations Assistant will join a dynamic team committed to delivering high quality programmes at LSE. The postholder will support the team in:

  • Providing operational support for financial processes across the unit, including but not limited to, invoice processing, purchasing cards and expenses claims.
  • Drafting and updating contracts for Extended Education academic personnel, liaising with LSE Human Resources, Extended Education Senior Management and relevant senior academics.
  • Acting as the first point of contact, responding to queries from LSE academics and other stakeholders.
  • Proactively seeking ways to improve service levels, adjusting processes across Extended Education based on feedback and consideration.
  • Maintaining a good relationship with key LSE Departments such as HR and IT, as well as liaising with relevant external partners organisations to ensure sufficient support for the delivery of the programmes.

Organization LSE Jobs
Industry Operations Jobs
Occupational Category Operations Assistant
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-01-23 5:15 am
Expires on 2024-01-02