Operations Assistant

Description:

Join a highly prestigious, well-established international law firm as an Operations Assistant (Finance Systems), supporting a large finance team in their London office. This is a full-time, permanent role offering the chance to work in a collaborative and high-performing environment with impressive career progression potential.

Reporting to the Finance Systems Manager, you will be working in a modern office located in the City of London, with a hybrid work model (3 days in office, 2 days remote).

In this role, you will be responsible for supporting the firm’s new onboarding and time recording application to ensure all system queries are handled professionally and efficiently. As part of the Client Matter Lifecycle project team, you will become a Finance System representative, developing a strong functional understanding of the system and building relationships with internal and external stakeholders.

Over time, you will be expected to gain familiarity with the full Intapp suite used by the firm, particularly Intapp Open and other compliance and finance-related tools. Key responsibilities include:

Key Responsibilities:

🔹 Provide support for the firm’s new onboarding and time recording application.
🔹 Act as the “Go To” person for Intapp Product Suite (initially Open) for the Compliance Team and other key stakeholders.
🔹 Handle ongoing post-go-live queries and maintain up-to-date documentation on system setups and known issues.
🔹 Test new releases of Intapp solutions in sandbox environments before deployment.
🔹 Collaborate closely with vendors, 3rd parties, and internal teams on system initiatives.
🔹 Build and maintain strong relationships with Intapp vendor.
🔹 Create user-friendly reports and respond to ad-hoc data queries to support wider business analysis.
🔹 Support the data analysis needs of the finance team.

Required Skills & Experience:

✅ At least 1 year of experience in finance systems, transactional finance, or finance operations.
✅ Exposure to Intapp Solutions is highly desirable (especially Time and Open).
✅ Familiarity with other finance systems such as Elite 3E, ARCS, Chrome River, Xcelerate is advantageous.
✅ Proven ability to support data analysis needs, create user-friendly reports, and respond to ad-hoc data queries.
✅ Proactive, enthusiastic, and highly professional work ethic.
✅ Analytical and inquisitive mindset, with the ability to diagnose and resolve user queries.
✅ Strong communication skills, confident and articulate when engaging with stakeholders.

Salary & Benefits:
💷 £3500 per month to £3500 per month
💰 Annual Discretionary Bonus
🏥 Private Medical Insurance
💼 Generous Pension Contribution
🌟 Regular salary reviews to align with market rates

Work Environment:
📍 Hybrid – 3 days in office (City of London) / 2 days remote
🏙️ Office close to excellent transport links and popular restaurants
🤝 Supportive, collaborative, high-performing team