Operations Director

Description:

The SAP Development Team Leader manages and leads the SAP development and operations team within the University’s Technology function. The role supports services including Finance, HR, Payroll, Purchasing, Employee/Manager Self-Service, and recruitment systems. It includes responsibility for technical leadership, team management, SAP integrations, system upgrades, documentation, and strategic operations. The position plays a key part in delivering the University’s product- and service-led IT strategy.

Key Responsibilities:

• Lead, manage, and mentor the SAP development team

• Ensure consistent technical standards and high-quality output

• Collaborate with Product Managers, Delivery Leads, and technical teams

• Translate business needs into value-driven workloads

• Plan and support technical professional development for team members

• Maintain thorough documentation and ensure systems are up to date

• Develop and maintain SAP development and operations strategies

• Act as technical expert and point of contact on SAP topics

• Participate in agile project teams

• Stay current with new technologies and enhance skills

• Perform additional duties aligned with the grade and role

Qualifications:

Essential:

• Honours degree in a related subject OR 5+ years experience

• Demonstrable leadership and team management experience

• Significant experience with production ERP/SAP systems

• Experience driving system/process improvements

• Ability to plan and prioritize maintainability (documentation, testing, automation)

• Excellent written and verbal communication skills

• Strong analytical and problem-solving skills

• Ability to learn and set standards for new technologies

• Ability to organise resources and manage workload across the team

Desirable:

• Ability to manage time across multiple projects and deliver urgent fixes

Desired Characteristics:

• Creative, collaborative, and adaptable

• Strong leadership presence

• Able to influence diverse stakeholders

• Commitment to learning and continuous improvement

• Strong organisational skills

• Comfortable working in a dynamic, evolving IT environment

• Inclusive mindset and alignment with University values

Additional Requirements:

• Role includes management of SAP Developers (4 direct reports)

• Reports to Head of Enterprise Systems

• Must participate in selection/interview processes w/c 8 December 2025

• University offers generous benefits: 41+ days leave, pension, discounts, flexible working options, staff networks, family-friendly policies, and training/mentoring programs

• The University is a Disability Confident Employer