Operations Manager

Description:

The Operations Manager will oversee all building, training, and operational activities at the Bristow Rescue Hoist Training Centre, supporting UK SAR, Ireland SAR, Netherlands SAR, and other Bristow Group SAR and Government Services training requirements. This role ensures maximum facility usage, compliance with safety and operational standards, and effective management of staff, contractors, and third-party vendors. The Operations Manager will strategically schedule training programs to meet Air Operator Certificate (AOC) requirements while optimizing operational efficiency.

Key Responsibilities:

• Oversee facility preventative maintenance, repairs, and statutory compliance

• Strategically manage complex training schedules and prioritize training programs

• Order, maintain, and utilize capital equipment effectively

• Manage building and grounds maintenance, ensuring all facilities and equipment meet operational standards

• Identify and implement cost-effective training synergies across all AOCs

• Standardize costs and vendors, develop and implement strategic project plans

• Ensure company-owned vehicles are DVLA compliant and safely maintained

• Optimize space management and layouts for effective facility usage

• Liaise with clients, third-party agencies (Police, MoD) and contractors to maximize training opportunities

• Respond immediately to urgent issues or emergencies

• Supervise, train, and evaluate training centre personnel

• Promote company safety culture and ensure well-being of all stakeholders

• Perform additional duties as assigned

Qualifications:

• SAR TC management or senior training role and/or BSc/BA in Management, Aviation, or Business Administration

• Previous SAR TC attestation advantageous

• Proficiency in English (spoken and written, level C1-C2)

• Crane operator certificate desirable

Skills and Knowledge:

• Strong project management, decision-making, and organizational skills

• Ability to manage multiple programs efficiently and foster collaboration

• Strong procedural focus, attention to detail, and analytical skills

• Excellent communication, presentation, and planning skills

• People management and leadership capabilities

• Broad business and commercial understanding

• Legislative and regulatory knowledge relevant to aviation operations

• IT proficiency in MS Office Suite