Operations Manager



We are looking for an exceptional individual with a real passion and interest in the world of operations and who can interact easily within a fast-moving commercial environment with a strong social purpose. Reporting into the Head of Sales and Operations to ensure smooth supply across all channels, this is an exciting opportunity to grow and hone your skills in a in FMCG supply chain management.


The Role

  • Management of the business forecast & process, working closely with sales and customers to define and maintain the most accurate forecast at SKU & Customer level across multiple markets
  • Building and maintaining relationships with our customers supply chain counterparts
  • Optimise supply chain efficiencies throughout the chain (supply and customer side)
  • Manage relationship with our logistics providers, tracking their performance and collaborating on process improvement initiatives
  • Manage both the demand and requirements planning, with the support of your operations executive.


Your main responsibilities:

  • Managing and improving our supply chain
  • Managing relationships with suppliers and retail customers in multiple markets
  • Ensuring availability of finished goods stock and packaging
  • Working closely with NPD team and suppliers to support new product launches
  • Ensuring full supply chain compliance for export
  • Raising import/export documentation


The role will also include:

  • Supply chain finance (incl. COGs, freight and logistics) coordination with our accountants
  • Involvement ad hoc projects and tasks to support our growing business as requested



  • The energy and self-motivation to work within a fast growing business
  • An eye for detail, excellent organisation and time management skills
  • Proficiency in Excel and Microsoft.
  • Good numeracy and communication skills
  • Personable approach that builds key relationships with suppliers
  • A flexible, can do, friendly attitude with the willingness to learn and develop skills
  • A passion for little ones and children’s health


Our future Piccolo team member will have:

  • 3+ years’ experience within operations essential
  • Strong knowledge of logistics supply chain (ideally demand and requirement planning)
  • Experience working with suppliers in multiple markets (desirable)
  • A passion for operations and logistics with a real attitude towards continuous improvement
  • Numbers and data driven
  • Hugely efficient, great multitasking and organisational ability


To note: The role is based in our central London office with flexibility around home working. We’re a close-knit team who work hard and play hard. Regular team beers and activities are a perk (COVID permitting)


Compensation details: Competitive salary dependent on experience

Organization Piccolo (Organic Baby & Toddler Food)
Industry Operations Jobs
Occupational Category Operations Manager
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2022-01-07 3:03 am
Expires on 2022-06-22