Operations Manager

Description:

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

About the role

The Operations Manager role is to deliver statutory compliance, contract management, planned maintenance, reactive repair, porterage services and minor works projects whilst ensuring the health and safety of the SOAS environment for the students, staff and visitors. The Operations Manager will work as part of a wider estates team and will report to the Assistant Director of Estates – Capital and Infrastructure.

Managing staff, systems and services in order to provide value for money, high quality provision and cost-effective management for your area of responsibility.

Be the catalyst in improving service delivery standards for your team and services.

Implementing the SOAS strategy and leadership demonstrating broad, clear and innovative thinking with the objective of delivering operational excellence and continuous improvement.

About you

You will need to demonstrate:
Customer and people skills.
Experience of effectively communicating both verbally and in writing, to a range of internal and external stakeholders.
Ability to work well under pressure, maintaining an efficient and professional manner.
Organisation and establish work priorities and allocate accordingly.
Strong ability to pay close attention to detail.
Computer literate and experienced with Microsoft Word, Excel and Power Point.

In return we offer 30 days holiday plus bank holidays and additional School closure days; a generous employer pension contribution; a number of loan schemes including season ticket and IT equipment; Cycle to Work Scheme; enhanced Maternity, Paternity and Adoption Pay provisions, childcare voucher scheme and financial support for childcare

Further Information

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.