Description:
WHAT YOU'LL NEED TO HAVE
- You are comfortable using computers and handheld devices to support with the checking of stock and to answer customer questions.
- You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.
- You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight timeframes.
- You work with guidance from your manager to achieve set goals in agreed timeframes using standard ways of working.
WHAT YOU'LL BE DOING DAY TO DAY
- Picking all our click and collect orders throughout the store and handing them out to our customers, also checking customer order is correct for delivery.
- You ensure products are available to customers by ensuring tasks in your area are completed accurately and in a timely manner.
- You will be responsible for ensuring compliance with the IKEA Health, Safety & Security Rules & Regulations in your area.
- You work to ensure the efficiency of the fulfilment operation by working in simple, cost-conscious ways, developing, and sharing good examples of ways of working.
- Customer resolutions, supporting customers rescheduling their orders.