Description:
The purpose of this role is to work closely with FutureLearn’s Partners, both new and existing, to deliver commercially successful programmes, such as microcredentials, bootcamps, degrees and short courses.
The core aim of the role is to ensure FutureLearn is the preferred partner in helping each partner organisation deliver to global audiences, in a manner supportive of the wider digital transformation, in a commercially sustainable way.
You will be a critical member of our Partnerships team, with working knowledge of digital trends and developments in the sector, and reporting to the Director of Partnerships. You will work to promote and deliver Short Courses, Microcredentials, Degrees and other qualifications, either blended or fully online. You will collaborate with internal teams to facilitate the delivery of a full suite of products (from free to degree) and additionally available services, for partners. You will also provide support to the wider activities of the Partnerships team and, depending on experience, may take on responsibility for growing pathways across one of our core areas.
What does success look like?:
- Retain and grow the partnerships to their maximum potential, achieving company financial targets
- Develop a joint account plan with specific high value partners to guide the relationship; providing focused goals based on overall strategic drivers, ROI and value matching
- Understand the strategy and priorities of partners and build strong relationships with stakeholders through nominated partner organisations
- Understand the target audience for the Partners’ offering and develop strategies to meet learners needs
- Understand the potential of the FutureLearn solution and ensure that partners are aware of, and draw upon, the full range of services available
- Develop, present and discuss rich data and analysis to help identify programmes with high commercial potential for the Partner and FutureLearn
- Plan and Prioritise to ensure that you are delivering on quarterly targets for content proposals, Partner Memberships Fees, and Direct Revenue opportunities, including FutureLearn OPM
- Manage and extend commercial relationships within FutureLearn’s high value accounts; building on FutureLearn OPM model and Premium courses.
- Be recognised as the Partner’s internal advocate, ensuring that the teams meet and exceed the Partner’s expectation, whilst ensuring FutureLearn's goals are achieved
- Keep abreast of developments in the Higher Ed and / or Industry sectors in the global and UK region and becoming a trusted advisor to our partners
- Work efficiently across a number of Partners and related administration, and share best practices
What you bring to the table::
- A passion for education and learning
- 3-5 years of experience in building strong partnerships (account management / business development), preferably with universities, or equivalent organisations
- Experience of identifying, managing and negotiating commercial transactions such as contract renewals
- The ability to discuss market insight with partners to support choices around course selection and promotion, drawing upon insight and expertise within FutureLearn
- The ability to collaborate across a multi-disciplinary team, flexibility towards changes and specific direction, whilst maintaining a positive attitude
- Self-motivation, organisational skills and the ability to work under pressure to deliver against performance targets
- Experience of using CRM systems to manage and report on sales opportunities and deals
- Experience of presenting to groups to deliver key messages and handling senior academic stakeholder questions effectively
- Any experience of university VLE/LMS systems, student registration and assessment processes to engage in early discussions on using FutureLearn for academic programmes
- Experience with digital delivery of content
- Self-motivation, organisational skills and the ability to work under pressure to deliver against performance targets
- Any experience with Teaching and Education is an advantage