People Systems & Ai Specialist

Description:

Made Tech is a technology company, and our People function should lead by example. As our People Systems & AI Specialist, you are the technical engine behind our "Powerhouse" goal. This is a dedicated, fixed-term role designed to provide the impetus and expertise needed to modernise our tech stack and enable future maintenance to be as self-sufficient and require minimal manual input as is possible.

You will own the optimisation of our core HRIS, but your real impact will be in automation and augmentation. You will identify "admin-heavy" workflows and replace them with elegant, automated solutions and AI-driven workflows. You are the bridge between raw people data and strategic insights, ensuring that our systems don't just store information, but actively drive better decision-making across the business and continue to be systems of engagement.

Key responsibilities

HRIS Optimisation & Mastery: Conduct a deep-dive audit of our current HRIS capabilities. You will lead the "cleanup" of data structures and ensure we are utilising 100% of the system's potential to drive efficiency.

Workflow Automation Lead: Identify the top 10 most manual/repetitive tasks in the People lifecycle (e.g., contract changes, onboarding triggers, leave approvals) and build automated workflows to handle them using tools like Zapier, Workato, or native system integrations.

AI Implementation & Tech Enablement: Lead the practical rollout of AI tools within the People team. You will build and deploy custom AI assistants (GPTs or agents) to handle internal queries, audit payroll data, and assist in sentiment analysis.

Integration Engineering: Ensure our People tech stack (ATS, HRIS, LMS, Payroll) is fully joined up, minimising data silos and ensuring a seamless, sign-on experience for employees.

Digital Upskilling: Act as a mentor to the wider People team, building their confidence and capability in using new tools and automation techniques so the transformation continues after your tenure.

Skills, knowledge and expertise

Systems Expert: Deep experience with multiple HRIS platforms (e.g., HiBob, BambooHR, Workday) and a proven track record of complex implementations.

Automation Fluency: You are a "no-code/low-code" enthusiast. You understand how to connect systems and automate triggers to save hundreds of hours of manual work.

AI Practitioner: You don’t just talk about AI; you use it. You have experience building custom agents or using LLMs to solve specific operational problems.

Data Visualisation: Comprehensive skills in tools like Tableau, PowerBI, or Google Looker Studio, with the ability to turn "messy data" into a clear, strategic story.

Project Management Rigour: Because this is a fixed-term role, you must be ruthlessly organised, focusing on "Minimum Viable Products" (MVPs) and rapid delivery cycles.