Description:
CBW is currently recruiting for a Helpdesk / Planner looking to take on the next challenge. One of our clients is looking for a hardworking, ambitious individual to work in a team.
Key Responsibilities:
- Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
- Check and maintain FM Helpdesk Inbox
- Schedule reactive and help desk call outs.
- To review jobs received during the working day and allocate accordingly to Engineers.
- Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
- Support the Office & Contract Managers in the administration & delivery of departmental objectives
- Attending to queries should they arise
- General administration support
- Raising Corrective maintenance tasks following on from PPM completed tasks
- Organisation of day-to-day work to ensure that all key tasks are fulfilled
Requirements:
- Help Desk Experience
- General Administration
- CAFM knowledge
- IT proficient
- Security knowledge