Description:
Responsibilities
- Handle Executive Requests
- Troubleshoot ticket escalations
- Plan and configure new software purchases
- Conduct app rationalization to minimize overall application administration
- Maximize IT team efficiency by streamlining recurring IT tasks
- Configure and maintain role based access control following least privileged access model
- Automate custom requests such as auto archive unused Slack channels, setup Slack to Jira integration with custom fields and private ticket creation, setup knowledge base to Slack integration for self help articles.
- Integrate IdP with software using SAML, SCIM, API, Webhooks, or other integrations based on software type
- Ensure systems adhere to information security industry best practices and internal controls
Desired Skills And Experience
- Bachelor of Science in Computer Science or a related field or five or more years of work experience as a Staff or Principal System Engineer. Automation Engineer, DevOps Engineer, or related position
- Certifications such as CCS, CompTIA, or any other relevant technology related certificates
- Okta Certifications
- Google Certifications
- Proven experience designing, integrating, and configuring information technology systems cross functionally
- In-depth knowledge of information technology software administration
- Must have a deep understanding and familiarity with:
- Custom API scripts
- Identity Providers such as Okta
- Okta Expression Language
- Okta Workflows
- Software integrations using SAML, SCIM, OIDP, API, etc
- Mac OS
- MDM software
- Jira configuration and project management