Description:
The Production Quality team serves as the quality safety net for the Deel platform. We proactively identify issues in the live environment and ensure our users experience a seamless, bug-free product. By conducting thorough testing, auditing system integrity, and partnering closely with product teams, this role is critical to maintaining Deel's reputation for quality and user satisfaction.
What you'll do
Key Responsibilities
- Manual Testing Excellence: Execute comprehensive manual testing in our live production environment, including exploratory testing, smoke testing, and regression testing on new features and critical user journeys
- System Audits: Conduct scheduled audits of key configurations and data across different account types (clients, employees, contractors) to ensure accuracy and prevent user-facing issues
- Product Expertise: Build deep knowledge of Deel's ecosystem, user personas, and workflows to anticipate potential friction points and identify improvement opportunities
- Daily Quality Assurance: Actively use the Deel platform daily with a tester's mindset, uncovering usability issues, bugs, and areas for enhancement
- Quality Analysis: Go beyond bug identification—analyze patterns in findings to provide actionable insights that help product teams prevent future issues
- Cross-Team Partnership: Act as the "voice of the user" by collaborating with product managers and designers to improve user experience and product usability
- Clear Communication: Document findings with detailed, reproducible bug reports and audit summaries in our tracking systems
Essential Requirements
Please note: for this role you must be based in CET time zone or +/- 1-2 hours max
- 3+ years of QA experience with emphasis on manual testing and user experience validation
- UX/UI expertise: Strong understanding of usability principles with a sharp eye for identifying user experience issues
- Testing methodology knowledge: Proven experience with exploratory and regression testing approaches
- Audit capabilities: Ability to systematically review account configurations and identify discrepancies
- Technical skills: Comfortable using browser developer tools and familiar with basic API testing (Postman experience preferred)
- Analytical approach: Curious problem-solver who digs into root causes, not just surface-level issues
- Communication excellence: Clear written and verbal skills to effectively communicate findings to both product teams and stakeholders
- Self-driven execution: Thrive in fast-paced environments, take ownership of priorities, and execute with minimal oversight
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access