Description:
The Program Manager is responsible for planning, executing, and closing projects within scope, timeline, and budget while ensuring alignment with business objectives. This role involves coordinating cross-functional teams, managing resources, mitigating risks, and maintaining effective communication with stakeholders. The Project Manager ensures project success by driving efficiency, quality, and continuous improvement throughout the project lifecycle.
Duties & Responsibilities
- Oversees multiple projects, ensuring alignment with business goals and client needs.
- Maintains the program roadmap by integrating timelines, key milestones, and dependencies.
- Monitors and manages budgets, ensuring cost-effective allocation of resources across projects.
- Tracks and analyzes program performance metrics, identifies trends, risks, and areas for improvement.
- Serves as the primary escalation point for project risks, issues, and critical decisions, ensuring swift resolution and alignment with company objectives.
- Fosters collaboration across cross-functional teams, facilitating effective communications and stakeholder engagement at all levels.
- Implements and refines project management methodologies, including Agile, Scrum, and/or Waterfall, to improve program delivery efficiency
- Continuously assess and enhance processes, tools, and frameworks to improve operational efficiency and scalability.
- Additional duties as assigned, with flexibility to adapt as business needs evolve
Minimum Qualifications
- 4-6 years of program or project management experience.
- Experience managing cross-functional teams in budget management, resource planning, and risk mitigation in a fast-paced, dynamic environment.
- Strong familiarity with project and program management software tools, methodologies, and best practices.
- Exceptional problem-solving and analytical skills with the ability to manage high-impact decisions.
- Ability to effectively delegate tasks while maintaining oversight of critical deliverables.