Description:
The Project Manager is responsible for managing projects, typically involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.
Takes full responsibility for the definition, documentation and successful completion of complex projects (typically with significant business, political, or high-profile impact, and high-risk dependencies). Adopts and adapts project management methods and tools, selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Ensures that effective project control, change control, risk management and testing processes are maintained. Monitors and controls resources, revenue, costs against the project budget and margin, and manages expectations of all project stakeholders.
Core Responsibilities Leadership
- Takes time out to appropriately reflect on the direction of the project and recommend feasible improvements, taking into account lessons learnt and current trends. Influences key stakeholders to agree in-flight changes to the project approach (where necessary), utilizing best practices and/or Atos standards.
- Is able to lead medium size (up to 20 staff - Atos team), multi-site/disciplined project team, where Atos is acting as prime to sub- contractors and where the technology/solution to be delivered is mature but may include aspects outside of own domain expertise.
- Encourages everyone to feel that they belong and can add value. Actively coaches others, to obtain a better understanding of their strengths, weaknesses, interests and ambitions. Creates team spirit and a supportive environment.
- Proactively requests feedback to identify personal development opportunities and takes appropriate action to act. Recognizes strengths and weaknesses. Takes time to reflect on personal behaviour and actions.
- Presents a clear vision of what can realistically be achieved, pursuing goals with energy and vigour. Expresses confidence/ enthusiasm for new ideas, encouraging others to play an active role.
Project Organisation
- Plans and controls projects containing internal and external dependencies. Re-plans/baselines to maintain expected outcomes, while managing scope and milestone changes.
- Provides accruals and tracking of cost of work done, with evidence of corrective actions taken to minimize adverse variances to budget.
- Manages risks, issues and assumptions associated with medium complexity, multi-streamed projects involving technologies and resources (inc. 3rd parties) outside of domain expertise. Quantified risks may be commercial and/or activity based.
- Is able to leverage Atos tools and processes whilst reconciling costs.
- Manages seamless handover of the project outputs that are accepted by the client and/or standing Atos organisation, including service acceptance
Delivery Management
- Confirms project requirements and scope with stakeholders
- Assimilates/applies multiple standards and agrees a common approach with key stakeholders, to maintain effectiveness while meeting standards. Ensures changes to configuration are maintained and controlled throughout the project lifecycle. Proactively proposes process improvements from project related measures and information.
Relationship Management
- Proactively seeks customer feedback and takes appropriate action. Always considers the impact of decisions/actions on the customer, perceiving issues from their point of view. Effectively manages and exceeds customer expectations.
- Demonstrates strong consistency between communication and action, is appropriately confidential and does not misrepresent others/self. Is sought out for advice and solutions. Recognizes potential areas of conflict and leads resolution.
- Facilitates discussion and compromise to establish agreed decisions and actions, taking ownership and follows through on team decisions and actions. Ensures that all team members have an opportunity (and are motivated) to contribute.
- Effectively communicates complex information to different audiences. Commands attention and can manage large groups (for example, during a presentation). Actively engages and manages stakeholder community.