Project Officer

Description:

We are seeking a motivated and collaborative individual to join our team for a fixed-term cover role as Project Officer.

This role will lead and support operational improvement projects that enhance the day-to-day running of the Royce Hub Building and wider Institute, working with colleagues and partners to improve processes, service delivery and the experience of staff, students and visitors.

The role may also suit candidates seeking a Grade 5 secondment, subject to line manager approval.

You will be responsible for:
 

• Lead and support operational improvement projects across the Royce Hub Building and wider Institute
• Coordinate building-related activities, including office moves, desk allocation, room bookings, events processes and induction arrangements
• Work with internal teams, Estates, contractors and partners to resolve operational issues and support safe, effective use of building spaces
• Design, review and improve processes to strengthen service delivery, reduce duplication and support efficient ways of working
• Use data, feedback and stakeholder insight to inform recommendations, reports, governance support and operational decisions
  
   

We welcome applications from candidates who can bring strong organisational, communication and problem-solving skills to a varied operational role in a collaborative research environment. You should be comfortable working with a wide range of stakeholders, managing competing priorities and identifying practical improvements to services and processes.

About You

We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:

Essential Criteria:
 

• Relevant degree or equivalent practical experience
• Administrative and management experience in a similar role, ideally within higher education or another complex organisation
• Experience of delivering excellent customer service and working effectively with a diverse range of stakeholders
• Experience of designing, implementing or improving processes to meet operational requirements
• Experience of servicing committees and boards
  
   

Desirable Criteria:
 

• Awareness of governance, data protection and information management principles
• Experience of working in a research institute or higher education environment, including events, internal communications, or working groups
• Experience of Oracle financials, line management, Microsoft Power Automate or Microsoft Copilot
  
   

We value transferable skills and real-world experience as much as formal qualifications.

Our benefits include:
 

• Generous employer contribution pension
• 23 days annual leave plus bank holidays, along with Christmas closure
• Ride to work and EV car scheme available