Description:
This boutique firm manages a high-net-worth portfolio of fully managed luxury properties plus Let Only tenancies across North-West and West London. They pride themselves on delivering a bespoke, high-standard service to clients and are seeking someone with the same level of professionalism and attention to detail.
As the business continues to grow, so will the Property Management team, offering fantastic opportunities for career progression and professional development.
Key Responsibilities
- Managing a mixed portfolio of managed and let-only properties across North-West and West London
- Coordinating property maintenance: instructing contractors, obtaining quotes, and ensuring timely completion
- Conducting property inspections, preparing reports, and arranging follow-up works
- Overseeing pre-tenancy preparations, ensuring properties are fully compliant and ready for occupation
- Meeting and onboarding tenants, explaining management processes and providing key contact details
- Handling end-of-tenancy procedures, including check-outs and deposit negotiations
- Organising refurbishments, redecorations, and ensuring all safety and compliance requirements are met
- Supporting tenancy progression: drafting tenancy agreements, renewals, and tenant referencing
About You
- Minimum 2 years’ experience in Property Management and Tenancy Administration
- ARLA Level 3 qualification (desirable but not essential)
- Excellent communication skills - both written and verbal
- A natural problem solver with a solution-focused mindset
- Strong organisational skills and meticulous attention to detail
- Passionate about delivering exceptional customer service
- Comfortable working independently and as part of a collaborative team