Retail and Cafe Associate

Description:

We are looking for team members to join our Retail and Cafe Team based in Peloton Studios London. The ideal candidate excels working in a fast-paced environment, is organized, a self-starter, and has the ability to work well with others, contribute to a welcoming and inclusive workplace.Upbeat, hardworking, and results-driven, our team are the first impression of the studios. They exhibit a keen knowledge of our product, services, and company. Above all, our Retail and Cafe Associates are strong communicators who are able to understand the needs of their customers, and provide a high level of customer service.

YOUR DAILY IMPACT AT PELOTON

• • Maximize sales through excellent customer service, product knowledge, and merchandise presentation
  • Be a brand ambassador of Peloton Studios as a whole, being a source of knowledge on all things retail, cafe and studio experience
  • Provide outstanding customer service at all times
  • Work professionally with fellow team members
  • Help to maintain visual/physical standards of store and cafe area
  • Appropriately address member feedback in person, via phone or email with a professional and friendly demeanor.
  • Assist the Group Booking and Events department with any member-organized meetups at Peloton Studios.
  • Act as event support for all onsite member meet ups, experiences, events held within the studio space
  • Provide the highest level of customer service to members, prospective members, and guests
  • Professionally and enthusiastically greet members
  • Assist members with questions regarding class types offered, instructors, live production experience tickets, promotions or upcoming events
  • Receive delivered food stocks and supplies, verifying receipt of ordered items

   

   

   

   

  YOU BRING TO PELOTON

  • • Visual Merchandising of all areas to maximize sales opportunities
    • Responsible for all saleable items to be loaded to CMS in timely manner
    • Fully manage stock and inventory in both retail and the F&B site
    • Work on elevating the current offering and always looking for opportunities to grow

     

     

     

     

     

     

     

     

     

     

    • • Prior sales experience - preferably in a customer-focused environment
      • Entrepreneurial spirit with a desire to exceed sales goals
      • Enthusiastic, energetic, and personable professional demeanor
      • Excellent written and verbal communication skills
      • Ambitious, hardworking and team-oriented
      • An appreciation of fitness and a balanced lifestyle
      • Must be able to work weekend and late evenings- flexibility is a must
      • Proficiency with MS applications (Word, Excel, etc), Apple Products, and Salesforce a plus