Sales Associate

Description:

Are you a Harry Potter fan? If so, you’ll love working at the Warner Bros. Studio Tour London – The Making of Harry Potter.

As a Sales Associate, part of the Retail team, you’ll be an ambassador for the Tour, providing each visitor with an exceptional customer service experience. If you are someone with a love for retail, exceeding visitor expectations and know a Time-Turner from an Elder Wand, apply today!

What’s in it for you?

• £11.50 per hour

• 28 days holiday (pro-rata)

• GymPass or free access to our on-site gym

• Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content

• Staff discounts on Studio Tour tickets, retail, food and beverage

• Access to Friends and Family events

• Free on-site staff car parking

• Complimentary staff shuttle bus between Watford Junction and our Studio Tour

• On-site staff Studio Café

• Option to join our pension and private healthcare schemes

Your Role Accountabilities...

• Proactively engage with and assist our visitors to help them maximise their enjoyment of the Studio Tour experience.

• This position includes working on our tills, interacting with customers and replenishing our shelves.

• Ensure our sales targets are achieved by fully maximising all sales opportunities.

• Keep up-to-date on product knowledge and be able to confidently discuss our merchandise with customers.

This role requires that you be able to lift, carry and move boxes. It is also a role in a very busy Tour where there is lots of visual and audio stimuli.

Qualifications & Experience...

• Able to contribute positively and enjoy working effectively as part of a team.

• Effective, confident communication, engaging proactively with visitors and colleagues.

• Working as part of a team with a flexible approach.

• Enthusiasm for, as well as excellent knowledge of, the Harry Potter brand.