Sales Consultants

Description:

A prestigious global luxury formal menswear designer brand is seeking Senior / Sales Consultants to join their newly launched Harrods concession in Knightsbridge, London. This is a unique opportunity to be part of a renowned high-end fashion house specializing in formal menswear, Made to Measure, and a range of accessories including shoes, leather goods, and fragrance.

As a brand ambassador, your role is to deliver exceptional service, styling expertise, and an unparalleled client experience, representing one of the world's most respected luxury fashion names.

Key Responsibilities:

• Work closely under the Concession Manager and contribute as part of a dynamic team of five.

• Demonstrate strong knowledge of formal MRTW (Made-to-Ready-Wear) construction and styling.

• Confidently style, fit, and pin garments for alterations; attend fittings at client locations when required.

• Deliver exceptional clientelling, fostering long-term relationships with both local and international clients.

• Expand your client base through personal networking, high-ticket events, and consistent engagement.

• Maintain deep product knowledge across menswear, accessories, and seasonal collections.

• Represent the brand with elegance and high grooming standards at all times.

• Achieve and exceed sales targets via personalized service and link-selling across product categories.

• Stay aligned with the brand’s image and luxury retail standards.

• Attend in-store and external client events to support branding and relationship-building goals.

Ideal Candidate Profile:

• Minimum 2 years’ experience in luxury retail, ideally in formal menswear MRTW.

• Experience with Made to Measure (MTM) is advantageous.

• Skilled in fitting and pinning garments for tailoring and alteration support.

• Demonstrated strong sales techniques, with a personal client book.

• Excellent communication and interpersonal skills; able to build trust and loyalty.

• Professional, warm personality with a passion for luxury menswear.

• Fluency in English is essential; additional languages are a plus.

• Proficiency with Microsoft Office and standard email platforms.

• Motivated to succeed individually and contribute to team performance.

Compensation & Benefits:

• Competitive salary (based on experience)

• 1% commission on sales

• Performance bonus

• Free uniform

• Pension scheme

• Opportunities for career advancement within the global luxury retail network