Description:
Our ideal candidate possesses general knowledge of the HR industry, business practices, and software systems, and has the ability to communicate the differentiated value of our platform.In this role, you’ll partner closely with our Account Executives, Product, Customer Success, and Professional Services teams to bring our products to life for customers. You’ll be a key connector between technical solutions and business outcomes - helping our clients understand how HiBob can transform their people operations and culture.If you thrive on learning, enjoy solving problems creatively, and love working in a team that values openness and growth, this is the place for you.
Job Requirements
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- Demonstrable experience in a pre-sales Sales Engineering/Solutions Consulting role supporting SaaS and B2B software sales.
- Strong consultative selling skills with ability to translate complex technical details into business value.
- Knowledge of cloud platforms, API integrations, and security principles.
- Excellent communication and interpersonal skills to engage diverse stakeholders, including non-technical audiences.
- Proven problem-solving abilities, adaptability, and a growth mindset.
- Experience working with CRM and sales enablement tools to leverage data for decision making.
- Ability to work effectively both independently and collaboratively across teams
- Comfortable using AI tools to boost productivity and buyer engagement; experience with generative AI (like ChatGPT or similar) is a plus, but curiosity and a willingness to explore new technologies matter more.
- Bonus: Multilingual skills
- Job Responsibilities
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- Prepare and deliver tailored, engaging technical demonstrations that clearly connect our platform’s features to customers’ unique business challenges and people-first goals.
- Support multi-threaded discovery sessions with diverse stakeholders to uncover KPIs, strategic initiatives, and pain points.
- Build genuine partnerships with customers through consultative conversations that uncover pain points and strategic objectives—co-creating solutions that drive meaningful outcomes.
- Collaborate cross-functionally with sales, product, and services teams to understand and translate customer requirements into actionable technical solutions.
- Champion the voice of the customer by providing clear, prioritised feedback to product teams, influencing the evolution of HiBob’s platform to better serve the people and organisations we support.
- Leverage data analytics and CRM tools to identify customer needs, track engagement, and drive continuous improvement in sales strategies.
- Proactively identify and mitigate technical risks during pre-sales and implementation phases.
- Lead internal training sessions, share best practices, and mentor junior team members fostering a culture of continuous learning and growth to enhance team capabilities.
- Develop knowledge of integration technologies (APIs, webhooks) and security compliance to ensure customer solutions are scalable and secure.
- Embody HiBob’s values by fostering a positive, inclusive environment where teamwork and open communication drive success.