Description:
Do you have experience in either sales or student facing customer service? If so we would like to hear from you.
Due to expansion of our London teams QA are currently recruiting for a sales executive to join our South Asia student recruitment team.
An excellent overall package commission would be on offer to the successful candidate.
Duties:
- Maintain and manage effective student pipeline ensuring intake KPI’s are delivered effectively
- Use honest and truthful promotion and advertising when recruiting for QA Higher Education and its partner institutions
- Engage with offer holders through multiple communication channels; actively guide applicants through the entire application cycle; advise students on how to meet outstanding conditions, i.e. interviews, outstanding docs and English tests.
- Advising on payment methods (by card, BACS, on campus or loan letters) chasing and taking outstanding payments; responding to student’s concerns and understanding competition from other institutions
- To provide and maintain agreed turnaround times to our students.
Desirable experience:
- Self-Starter, quick to take the initiative and spot new opportunities
Excellent communication skills, both verbal and written
- Strong customer focus, committed to ensuring delivery of excellent service standards
- Capable of building strong working relationships and networks with people across the sector and university partners
- Ability to work to given deadlines
- Track record of success in sales environment