Description:
We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue progress to make a real impact on millions of patients around the world.
Main Responsibilities
There are three great aspects to this role which are all important, for the people with AD we serve, and for us as an organisation:
- Being responsible for delivering sales growth in line with sales targets for Dermatology in the designated territory
- Developing, with confidence, a narrative arc for individual customers and the situation in which it is being delivered, by converting rational data points into emotive, memorable and distinctive story and utilising a multi-channel marketing to access and engage with customers
- Working collaboratively in the role of account co-ordinator with the cross functional team to lead the creation and delivery of the account plan
About You
- Experience:
- Proven experience in key account management in secondary care with leadership capability
- High knowledge of NHS environment, drivers and pathways
- Strong commercial acumen and budget management skills
- Understanding of ABPI Code of Practice and its practical application in a business environment (avoid asking for a minimum number of years of experience)
- In-depth understanding of the Dermatology/Biologics Environment (preferred but not essential)
- Soft skills:
- Genuine passion for improving the lives of others, whether they are the people with AD we serve, or the people we have in our organisation
- A naturally resourceful and entrepreneurial individual with an exceptional record of high achievements
- Ability to (1) understand your customers, asking the right questions and exploring behaviours influencing their decision making; (2) create a distinctive story by selecting the right messages and interventions to overcome behavioural biases; and (3) reach a commitment with the customer on the steps to achieve a common goal
- Hunger to learn and challenge yourself, constantly looking for ways to apply learnings and drive improvement
- Technical skills:
- Confidence to deliver remote calls
- Education:
- Degree level, within a life science subject (preferred but not essential)