Salesforce Technical Lead

Description:

As Salesforce Technical Lead, you will lead the strategic development and delivery of Salesforce solutions across the organisation. You will manage a team of Salesforce professionals, ensuring the platform is optimised to support business goals, client engagement, and operational efficiency.

This role blends technical leadership, solution architecture, and people management, requiring a strong mix of hands-on expertise, strategic thinking, and team development.

Key Responsibilities

• Deliver scalable, secure, and high-performing Salesforce solutions.
• Oversee platform configuration, custom development, integrations, and automation.
• Ensure adherence to best practices, coding standards, and governance frameworks.
• Lead, coach, and develop a team of Salesforce developers and analysts
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a collaborative, inclusive, and high-performing team culture.
• Support career progression and skills development aligned to business needs.
• Own the end-to-end delivery of Salesforce initiatives, from requirements to deployment.
• Manage sprint planning, backlog grooming, and resource allocation.
• Collaborate with cross-functional teams to ensure timely and quality delivery.
• Partner with business units to understand needs and translate them into technical solutions.
• Communicate effectively with senior stakeholders, providing updates and insights.
• Drive platform optimisation, user adoption, and continuous improvement.
• Ensure data integrity, security, and compliance with internal and external regulations.
• Maintain documentation and oversee release management processes.

Skills & Experience

• Proven leadership experience in a Salesforce development environment
• Strong proficiency in Apex, LWC, Visualforce, SOQL, SOSL
• Experience with Salesforce DX, Scratch Orgs, and Git-based version control
• Deep understanding of declarative tools: Flows, validation rules, dynamic forms, record types
• Experience with Salesforce Experience Cloud and Financial Services Cloud
• Familiarity with Salesforce Shield, data encryption, and security review processes
• Strong problem-solving and debugging skills
• Excellent communication and documentation abilities
• Experience in Agile delivery environments
• Salesforce Platform Developer I certification (required); Platform Developer II or specialist certifications (desirable)
• Background in financial services or regulated industries is a plus