Senior Account Director

Description:

At all levels within Client Services, you have a tremendous amount of ownership and autonomy to do what’s right for our clients. We are highly empathetic, and highly competitive. We are always looking for the win/win, and we play as hard as we work.

Management and Execution
 

• With the team, manage project execution to ensure processes are being followed and that projects comply with regulatory requirements.
• Manage tight deadlines and exceed client expectations with attention to detail and flawless execution.
• Oversee and manage project budgets under your direction to success.Identifying opportunities for organic growth.
• Lead cross-functional teams in delivering programs.
• Maintain an action and solution oriented approach at all times.
• Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience.
• Understand clients’ businesses, industry, competitors, key drivers, environment, etc.
• Relentlessly work to identify opportunities to bring value to our clients’ businesses.
• Articulate clients’ brand objectives and ensure they are incorporated into recommendations.
• Contribute to the development of the account plan for each client.
• Strong presentation and communication skills is a must.
• An understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
  
   

Experience
 

• 8+ years client services experience in the advertising industry.
• Comfortable managing 3M+ in size of business.
• Maintain and grow client relationships at the Associate Director/Director level.
• Launch experience is a plus (this does not mean every role will be in launch phase).
• Intake of new client opportunities and brief coordination.
• Setup, lead and, run client meetings, provide follow-up and recap notes.
• Strong financial acumen.
• In partnership with Project Management, review and create scopes of work.
• Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
• Strong presentation and communication skills is a must.
• University degree required, MBA a plus.