Senior Administrator

Description:

The Senior Administrator position forms part of the front-line delivery team providing accommodation and support to people, who may be vulnerable or have a special housing need, upon release from prison. This position is based in Durham, you'd need to be able to attend the office for meetings but primarily, can work from home.

Pastoral, floating support to assist the management and sustainment of the residency manage the accommodation forms part of the service provision. The key requirement of this service is to ensure that no one leaves prison without the offer of a place to live from their first night in the community and to support a pathway to settled accommodation.

The role is to support the allocation of bed spaces across three regions ensuring that people are accommodated in properties which are safe and compliant within agreed contractual timescales. The role will also be include supporting with other admin tasks of the contract and line managing a team of three administrators.

Mear’s Culture Is Based On Performance Delivery And Measuring Success Through Ownership & Accountability And Reward And Recognition. As Such We Provide All Staff With a Full Induction And Training Opportunities Throughout Their Career. We Set Clear Expectations And Success Measures From The First Day
 

• Work with our MOJ partners and internal departments within Mears to ensure that people leaving prison are allocated into available properties within contractual timescales and with appropriate risk assessment.
• Work with Mears Resident Welfare Officers and Repairs and Maintenance Team to ensure bed spaces and properties are fit for purpose and relatable within contractual timescales.
• Maintain accurate records and ensure Mears internal systems are updated and accurate at all times.
• Record and monitor allocation of bed spaces across the service
• Ensure the allocation process operates smoothly and that all parties are provided with relevant information and reports
• Work with the Area Manager to maximise bedspace occupancy
   

Role Criteria
 

• Line Management Experience
• Office and administration experience
• Solid database use and skills in Microsoft office packages. Excel, Word, Email.
• Great communication skills both externally and within the Team.
• Customer focused, problem solving skills and a positive, can-do attitude.
• Experience of managing risk
• Experience of working with a vulnerable client group