Senior Business Analyst

Description:

Gallagher, a world-leading insurance and risk management firm, is seeking two skilled Senior Business Analysts to join the Business Change and Transformation team within its Specialty Division in London. This is an exciting opportunity for experienced professionals with strong analytical, technical, and communication skills to help drive digital transformation projects and enhance online tools and trading platforms for Gallagher’s specialty business.

As a Senior Business Analyst, you will play a key role in shaping the division’s digital innovation strategy, collaborating closely with product managers, designers, and developers to deliver impactful solutions that modernize business operations and empower global trading teams.

Key Responsibilities

• Develop and document detailed business requirements, including user stories, process flows, wireframes, and use cases to support product development.

• Facilitate workshops and stakeholder meetings to gather insights, align expectations, and drive consensus on project goals.

• Conduct feasibility studies and impact assessments to evaluate the effectiveness of proposed digital solutions.

• Collaborate with developers, product teams, and QA engineers to ensure successful implementation and testing of solutions.

• Monitor project progress, identify risks or potential roadblocks, and recommend strategies for on-time delivery.

• Stay updated with emerging technologies and industry trends, especially those related to digital insurance platforms and online broking tools.

• Continuously enhance business analysis processes and contribute to a culture of operational excellence and innovation.

About You

• Proven track record as a Senior Business Analyst in the London Insurance or Lloyd’s Market.

• Demonstrated experience in digital innovation or developing online business tools and platforms.

• Strong analytical and problem-solving skills with the ability to translate complex business needs into actionable requirements.

• Exceptional communication and interpersonal skills with experience engaging cross-functional teams.

• Proficiency in business analysis methodologies (user stories, process maps, wireframes).

• Experience with Agile frameworks and collaboration in Agile project environments.

• Familiarity with APIs, web development, data analytics, and mobile application technologies.

• Self-motivated, proactive, and capable of managing multiple projects and priorities simultaneously.

Compensation and Benefits

Gallagher offers a competitive salary package along with a comprehensive range of employee benefits, including:

• Minimum 25 days of annual leave, plus bank holidays, with an option to purchase extra days.

• Defined contribution pension plan with employer contributions.

• Life insurance at 4x base salary (extendable up to 10x).

• Income protection covering up to 50% of annual income.

• Health cash plan or private medical insurance.

• Three fully paid volunteering days per year.

• Employee Stock Purchase Plan and Share Incentive Plan.

• Critical illness cover, discounted gym memberships, and season ticket loans.

• Discount portal access for savings on shopping and services.

• Emergency back-up family care support and much more.

Diversity, Inclusion, and Equal Opportunity

Gallagher is committed to fostering a workplace built on diversity, inclusion, and respect. As a Disability Confident Committed employer, Gallagher ensures fair, accessible, and inclusive recruitment processes for all candidates.

Applicants with disabilities or special requirements can request reasonable accommodations during the recruitment process. Gallagher is proud to be a Living Wage Employer and upholds equal opportunity principles across all areas of employment.