Senior Claims Adjuster

Description:

We are looking for a Senior Claims Adjuster based in London

Job Purpose/Role

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At Allianz Commercial, we are committed to delivering a superior claims experience to our customers: before, during, and after a loss.

Based in London and reporting to the Head of Financial Lines Claims (UK), you will be delivering effective and efficient claims handling with a particular focus on Financial Lines claims. As a Senior Adjuster within the team, your responsibilities will include creating and maintaining peer-level relationships with brokers, collaborating with other functions to ensure accurate claims administration, managing the day-to-day allocation of tasks within the Financial Lines claims team, and completing general claims administration tasks as required.

Your Team

You will be working within the Financial Lines Claims team, reporting to the Head of Financial Lines Claims (UK). Your team is dedicated to delivering a superior claims experience to our customers before, during, and after a loss. You will collaborate with other functional areas in the claims handling process, such as Underwriting and Operations, and work with colleagues in our offices abroad.

The Impact You Will Have

As a Senior Claims Adjuster, you will play a pivotal role in delivering effective and efficient claims handling, ensuring that we deliver on our promise to our customers. You will be instrumental in creating and maintaining peer-level relationships with brokers, managing the day-to-day allocation of tasks within the Financial Lines claims team, and contributing to the overall success of the claims process.

Some Of Your Specific Responsibilities Could Include
 

• Handling standard and complex claims on Financial Lines policies.
• Inputting and maintaining accurate claims records, including reserves and payments, for designated accounts.
• Processing standard and complex indemnity and expense payments.
• Preparing cases for settlement of claims through payment or denial.
• Producing management information reports, such as monthly major claims movements.
• Preparing referral documentation and materials as appropriate.
• Reporting loss information internally and externally.
   

What You'll Bring To The Role
 

• Experience handling Financial Lines claims (professional indemnity claims experience required, directors and officers or financial institutions claims experience beneficial but not essential).
• Solid experience in handling Corporate or Specialty line claims, with a focus on Financial Lines claims.
• Preferably a degree in Law or another appropriate discipline, along with a professional insurance qualification.
• Proficiency in Microsoft Office, especially Excel.
• Good understanding of the legal and regulatory framework.
• Understanding of relevant legal processes and procedures, litigation management, and avoidance techniques.
• Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and their application.
• Highly organized, able to prioritize and work to deadlines.
• Positive team spirit and excellent relational skills.
• A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.