Senior Claims Advocate

Description:

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

In this Senior Claims Advocate role you will be primarily responsible for management of the strategy, process and successful outcome across a portfolio of Product recall claims. Daily responsibilities will include:
 

• Provision of advice and guidance on coverage and perform analysis of coverage-related issues for clients and network to facilitate the settlement and conclusion of claims
• Liaison with product specific client/market teams in reviewing claims and policy wordings for renewals and new business propositions.
• Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
• Carefully handle the claims negotiation process with clients, underwriters and or their appointed representatives
• Be able to proactively anticipate and present to clients the best strategy to resolve the claim
• Coordinate discussions and, where appropriate, meetings to ensure outstanding levels of communication between the client, underwriter and their representatives concerning the proposed settlement.