Senior Front End Developer

 

Description:

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government. With our 50 million customers at the heart of everything we do the scope and impact of our work is limitless.

This is an exciting opportunity to join HMRC’s CDIO (Chief Digital & Information Officer) Customer Services Group working across one of the biggest IT estates in Europe. Our team is supporting a large-scale digital transformation that will have profound impact on HMRC customers, other government agencies and HMRC staff members.

Our Customer Services Group (CSG) IT team is accountable for building, running and maintaining the IT integral to critical customer service operations which work to protect and maximise the collection of taxes, duties and excise.

We focus on our people, with clearly defined career pathways that are rewarding, fulfilling and achievable. We have flexible ways of working to help everyone manage their own work/life balance. We are creating an authentically diverse and inclusive workplace where everyone feels able to bring their whole self to work.

Job description

CDIO CSG purpose is to drive a customer centric approach to transforming services for HMRC Customers. Working closely with business stakeholders, contractors, and suppliers - our aim is to drive digital innovation and to re-engineer services aligned to our IT, contractual and sourcing strategies and to deliver significantly improved services.

The role is within the CDIO CSG Pega Delivery Team, which is focused on developing, running & optimising applications on PegaCloud configured through low code technology to deliver better customer service and adviser experience.

As a Senior Frontend Developer, you’ll be part of a creative and motivated multi-disciplinary team working across a number of digital services. You will be responsible for setting UI and UX direction and best practice across these services. Your day to day will be varied – from defining and refining UI of new and existing digital services, to assuring we’re building them with accessibility, user experience and reusability in mind.

Responsibilities

This role primarily involves:
 

• Having a proven understanding of technical accessibility, including how to design and build accessible technical patterns.

 

• Providing consultation of design of front end patterns across the platform.

 

• Helping set direction and embedding good practice within teams make decisions based on research.

 

• Planning and leading development on sets of related stories, working with other disciplines to understand what needs to be built.

 

• Having an understanding of whole services.

 

• Teaching and mentoring others

Essential Criteria:

You will need to demonstrate within your application the following essential experience in:
 

• Pega – a Senior System Architect (SSA) level of proven technical Pega understanding is required.

 

• Experience in designing and integrating in Pega Customer Service version 8.x.

 

• Designing and/or building accessible patterns.

 

• Experience and understanding of Agile approaches to digital delivery, such as scrum.

 

• Excellent communication skills, communicating technical and business matters clearly.

 

• Comfortable under constructive challenge, acting as a critical advisor to achieve solutions which are fit for purpose.

Desirable Criteria :
 

• Pega Certified Senior System Architect (CSSA) (or willingness to attain within first 6 months).

 

• Experience with the Pega Customer Service product.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Working Together

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension