Senior Infrastructure Engineer

Description:

A Senior Infrastructure Engineer builds, administers, transitions, supports and maintains infrastructure services throughout the service lifecycle, according to the departmental policy and Home Office strategy.

You will work in a team of Infrastructure Engineers ensuring services are integrated, delivered and operated as required. You will work with and support third parties in providing infrastructure services and with technical architects to translate architectural designs into operations.

You will provide input into overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks.

What you will do

Your main day to day responsibilities will be:

• designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions
• reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology
• defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities
• initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will determine the appropriate remedy and assist with implementation of fixes as well as preventative measures
• identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users
• coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes
• you’ll create documentation describing how a technology is going to be implemented, so that others can run the item that you’ve built or overseen
• establish yourself as an SME for voice and video communications.
• maintain relationships with other technical resolvers, and interact with our userbase to build trust, gather insights and set priorities

Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance.