Senior Officer

Description:

Bedfordshire Pension Fund, under the Bedford Borough Council, is seeking a highly skilled and motivated Senior Pensions and Performance Improvement Officer to join its dedicated pensions team. This role offers a dynamic opportunity to work on strategic pension administration projects, ensuring accuracy, compliance, and efficiency in line with LGPS regulations.

The successful candidate will play a key role in the Fund’s ongoing improvement agenda, overseeing performance standards, implementing legislative changes, and leading on complex remedial projects such as McCloud and Guaranteed Minimum Pension (GMP) reconciliations. You will also help shape and embed digital transformation initiatives aimed at optimizing pension service delivery.

Key Responsibilities:

• Manage workloads and project delivery to meet both statutory and internal deadlines.

• Lead on implementing McCloud and other retrospective pension remedy projects, ensuring compliance and accuracy.

• Support completion of GMP reconciliation and ensure results are fully integrated into member records.

• Develop and maintain comprehensive workflow documentation, process notes, and procedural guides.

• Ensure all business processes adhere to LGPS regulations and relevant legislative frameworks.

• Utilize new and emerging technologies to enhance business processes and data management.

• Deliver quality assurance across member benefit calculations and data reporting.

• Provide professional advice to managers and stakeholders regarding changes in legislation and pension policies.

• Support the Pensions Performance and Continuous Improvement Manager in achieving organizational objectives and service improvements.

Role Requirements:

• Educated to NVQ Level 3 / HNC / D (or equivalent) OR have substantial practical experience within LGPS administration.

• Strong understanding of pension administration systems, payroll platforms, and data reporting tools.

• Proven experience working with LGPS regulations, McCloud remedies, and GMP reconciliation projects.

• Exceptional organizational and multitasking abilities with experience managing complex workstreams.

• Excellent communication skills with the ability to explain complex legislation to non-specialist audiences.

• Ability to translate regulatory requirements into efficient, compliant operational processes.

Key Competencies:

• Analytical and detail-oriented with a focus on accuracy and compliance.

• Proactive approach to identifying process improvements and efficiency gains.

• Strong problem-solving and project management skills.

• Excellent stakeholder engagement across internal teams and external partners.

Additional Information:

• Closing Date: 19th November 2025

• Interview Date: 1st December 2025

• This role does not offer visa sponsorship; applicants must have the right to work in the UK.

• The Council does not re-employ former staff within 12 months of receiving a severance payment or local government pension (for senior officers) unless deemed business-critical.

Diversity and Inclusion:
Bedford Borough Council proudly supports the Armed Forces Covenant, the Care Leavers Covenant, and is a Level 2 Disability Confident Employer. Eligible candidates from these groups who meet the minimum job criteria are guaranteed an interview.