Description:
We are looking for a Senior Pensions Administrator for a Permanent opportunity (full time) based in Milton Keynes. to provide senior support to the Pensions Officers in relation to the administrative and operational matters of our Pension Schemes. You’ll provide guidance and answer queries from employees (and their professional advisors) in relation to their pensions.
About The Role (External)
What You'll Do:
- Participate in the operation and administration of the Network Rail Pension Schemes.
- Provide pro-active guidance to employees, the wider Network Rail HR Community and resolve queries in relation to Network Rail pension arrangements.
- Develop effective working relationships within Network Rail HR and Finance, along with the third-party Scheme administrators for to assist in the effective delivery of pension services.
- Calculate the more complex contributions and benefits as required for members across the various Network Rail Pension Schemes.
- Review and approve the work carried out by the Pension Administrators.
- Assist in the preparation of the papers for Trustee/Committee meetings.
- Understand the role of Pensions Officer, so as to be able to cover in times of absence.
- To assist in the development of the Pensions Administrators.
- To support the delivery of presentations on company pension arrangements to employees and the HR Teams as and when required.
What essential skills and experiences are required?
- Experience in a Pensions Administration role.
- Understanding of a wide range of pension scheme administration and the calculation of benefits.
- Ability to effectively communicate complex information and issues to non-specialists.
- Ability to manage customer expectation and deliver great customer service.
- Able to build relationships with internal and external stakeholders.