Senior Renewals Manager

Description:

Adobe is seeking a Senior Renewals Manager to lead the Enterprise Renewals team for UKI & MEA, driving growth and retention for their Digital Experience business. This leadership role involves managing Renewal Sales Specialists, developing strategic approaches to retain and expand enterprise customers, and ensuring team-wide quota attainment and revenue growth.

Key Responsibilities:

• Own and drive the success of the Enterprise Renewals team, including growth, mentoring, and training.

• Build and operationalize strategies to retain customers, increase satisfaction, and identify upsell opportunities.

• Meet monthly and quarterly revenue goals for the inside sales renewals team.

• Hire, mentor, and train team members to improve efficiency and capabilities.

• Direct day-to-day team activities to meet sales quotas and management objectives.

• Maintain operational processes around pipeline management and opportunities to maximize team performance.

• Provide detailed activity reports, forecasting, and verbal feedback to sales management.

• Collaborate with Marketing, Client Success, and Product Management teams to develop campaigns and provide feedback.

Required Skills & Expertise:

• Strong customer-facing, presentation, and executive communication skills.

• Proven ability to establish and cultivate relationships with enterprise customers to grow revenue.

• Demonstrated people management and business leadership experience.

• Experience handling large, complex enterprise accounts.

• Willingness to travel 10–25% as needed.

Additional Information & Benefits:

• Exceptional work environment with a focus on feedback and employee growth.

• Recognized globally for workplace excellence.

• Inclusive and equal opportunity employer, committed to diversity and accessibility.