Description:
SENIOR REPAIRS & CONTRACTS MANAGER
Lincoln Cornhill is proud to be working with a reputable Housing provider in Birmingham to source a permanent Senior Repairs & Contracts Manager.
The range of function which are covered include:
- To lead and manage the organisation’s repairs and maintenance service, ensuring high-quality, cost-effective and compliant delivery that prioritises resident safety, satisfaction and organisational performance
- Drive operational excellence, embed a performance-led culture, and maintain robust compliance with regulatory standards
- Develop and implement the Repairs and Maintenance strategy in line with organisational objectives and regulatory requirements
- Ensure alignment with the Group’s priorities for delivery of critical services (repair and maintenance, damp and mould treatment, emergency access)
- Oversee responsive repairs, voids, planned maintenance, and cyclical works, ensuring timely and efficient service
- Manage out-of-hours service provision and emergency response protocols
- Provide leadership and performance management for the in-house team
- Report regularly to the Executive Team on repair performance, customer satisfaction and improvement plans
Experience and skills required:
- Proven leadership in repairs and maintenance within social housing or property services
- Strong knowledge of housing and regulatory standards
- Experience in budgeting commercial procurement contract management and executive reporting
- Familiarity with asset management systems, compliance databases and data driven decision-making